Privacy policy

This Privacy Policy describes how NBC DESIGN TEAM SRL collects, uses and protects the personal data of users who access and use this online store.

1. Information about the operator

Company name: NBC DESIGN TEAM SRL
Trade Reg. No.: J35/2184/2019
VAT number: 41139392
Registered office: Str. Artarului, no. 21, ap. 2, Giroc village, Giroc commune, Timis county, Romania
Contact email: contact@biancanicashop.com

NBC DESIGN TEAM SRL is the controller of personal data within the meaning of Regulation (EU) 2016/679 (GDPR).

2. What data do we collect?

We may collect the following categories of data:

Name and surname
Delivery and billing address
Email address
Phone number
Order information (products ordered, value, payment method)
IP address, browser type, website navigation data

We do not collect or process sensitive data.

3. Purpose of data collection

Personal data is collected and used for:

Order processing and delivery
Issuance of tax documents
Communication with customers regarding orders
Resolving returns and complaints
Fulfillment of legal obligations
Improving user experience on the site
Sending commercial information only with the explicit consent of the user

4. Legal basis for processing

Data processing is based on:

Execution of a contract (online order)
Fulfillment of legal obligations
User consent
The legitimate interest of the operator

5. Duration of data storage

Personal data is stored:

For the duration necessary to fulfill the purposes for which they were collected
According to applicable legal obligations (e.g. financial and accounting documents)
Until withdrawal of consent, where applicable

6. Transmission of data to third parties

The data can be transmitted to:

Courier service providers
Payment processors
IT and hosting service providers
Public authorities, when required by law

Third parties are obliged to respect the confidentiality and security of data.

7. User rights

According to GDPR, users have the following rights:

Right of access to data
Right to rectification
The right to erasure ("right to be forgotten")
The right to restrict processing
Right to data portability
Right to object

Requests can be sent to the email address mentioned above.

8. Data security

NBC DESIGN TEAM SRL applies appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction or disclosure.